L7 West Lake Hanoi By Lotte Hotels Macro Details photoL7 West Lake Hanoi By Lotte Hotels Amenities photoL7 West Lake Hanoi By Lotte Hotels Interior photo

L7 West Lake Hanoi By Lotte Hotels – A Favorite for Families in Hanoi

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Check rooms and rates
From$143 /night
Check-in
12Sept
Check-out
13Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

683 Lac Long Quan Street, Tay Ho District, Hanoi, 100000
-
Near West Lake
Great
8.7
9.4
/10
5.0
/5

5-star hotel with a heated rooftop infinity pool overlooking West Lake

Rooftop Pool & Recreation

The hotel operates a heated rooftop infinity pool with a pool bar, open all year and fenced for safety. Guests can book mini golf on-site, with Happy Hour events offered at the pool. The pool provides views of West Lake and the Hanoi skyline.

Wellness & Fitness

Spa 9 on the third floor offers shiatsu massages and other spa treatments, with a sauna and steam room included. The fitness center provides resistance bands, stretching mats, and locker rooms. Guests have access to Spa facilities and a fitness/spa locker room.

Dining & Lounges

Two on-site restaurants serve global cuisines: Layered offers a breakfast buffet with pho and a West Lake view, while Tim Ho Wan is known for its dim sum. The Lake Salon on the 6th floor functions as an executive lounge with a happy hour featuring Vietnamese gins. Bar Hedonist serves cocktails like the bathtub drink, and a pool bar operates on the rooftop.

Family & Kids

A children's playground and a kids' club are available on-site, with outdoor play equipment for children. The hotel offers a Family room type and provides kids' meals at the restaurant. Families can use the complimentary shuttle service to nearby locations.

Location & Business

Located in Tay Ho, 18 km from Noi Bai International Airport, the hotel connects directly to the Lotte Mall for shopping and grocery access. The property includes a business centre, meeting/banquet facilities, and a 24-hour front desk with multilingual staff. A complimentary shuttle service runs to nearby attractions like the Vietnam Museum of Ethnology and West Lake.

Highlights

Pool: Heated rooftop infinity pool with pool bar

Wellness: Spa 9 with shiatsu massage, sauna, steam room

Dining: Layered breakfast buffet and Tim Ho Wan dim sum

Family: Kids' club and outdoor playground

Location: Connected to Lotte Mall, 18 km from airport

Business: Meeting facilities and complimentary shuttle

“The rooftop infinity pool makes a bold statement, and the wellness facilities, including a full spa, aim for complete relaxation; families, meanwhile, will appreciate the dedicated kids' club and playground. Located in Tay Ho, it's a comfortable base, especially for longer stays or those seeking a quieter Hanoi experience. It strikes me as a particularly good option for those not wanting to be right in the bustle.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Superior Convertible Cinema Ticket
    2 persons
    38 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • Superior Double Cinema Ticket
    2 persons
    38 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Superior Convertible Lake View Cinema Ticket
    2 persons
    38 sq. feet
    2 Single beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Mini golf

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

L7 West Lake Hanoi by Lotte Hotels presents a delightful array of dining options, blending local and international flavors in inviting settings. From carefully crafted buffet breakfasts to evening drinks, each venue offers a unique culinary experience designed to please every palate.
  • LAYERED

    Local, Asian, International
    Ambiance
    Family friendly, Modern
    Key Offerings
    Start the day with a diverse buffet breakfast, featuring an enticing selection of vegan options. Enjoy lunch or dinner among contemporary decor that welcomes families and groups alike.
    Reservation
    no
    06:00 - 22:00, daily
  • LUSH SALON

    International
    Ambiance
    Modern
    Key Offerings
    An ideal spot for relaxation, the Lush Salon offers a chic atmosphere perfect for sipping coffee or enjoying light bites. With a focus on a contemporary vibe, it's the perfect place to unwind after a day of exploration.
    Reservation
    no
    08:00 - 22:00, daily
  • BAR HEDONIST

    Mediterranean
    Ambiance
    Modern, Romantic
    Key Offerings
    As the sun sets, Bar Hedonist transforms into a seductive environment for evening cocktails and storytelling. The modern decor sets the stage for intimate gatherings, complemented by a delightful menu of Mediterranean small plates.
    Reservation
    no
    17:00 - 00:00, daily
  • TIM HO WAN

    Chinese
    Ambiance
    Family friendly
    Key Offerings
    Dive into the delightful world of Chinese dim sum at Tim Ho Wan, where the meal times encourage a warm family atmosphere, perfect for lunch and dinner. Savor authentic flavors that will transport the senses.
    Reservation
    no
    Lunch, Dinner

L7 West Lake Hanoi By Lotte Hotels Location

683 Lac Long Quan Street, Tay Ho District, Hanoi, 100000
Explore Hanoi
Explore the Best of Hanoi
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Tao Sach Pagoda
Tao Sach Pagoda
10 minutes' walk
Buddhist temple known for its serene atmosphere and stunning architecture, a perfect spot for reflection.
West Lake
West Lake
30 minutes' walk
Scenic lake featuring parks and paths ideal for walking or cycling; great for sunset views and local cafes.
Pho Di Bo Trinh Cong Son
Pho Di Bo Trinh Cong Son
9 minutes' walk
Vibrant pedestrian zone known for its street food and local art; perfect for immersing in Hanoi's culture.
Work Room Four
Work Room Four
20 minutes' walk
Unique co-working space fostering creativity, often hosting art events and workshops in a stylish environment.
Water Sports at Ho Tay Water Park
16 minutes' walk
Amusement park featuring water slides and pools; great for families seeking thrills and fun under the sun.
Yoga at A-Roaming Bodyworker
20 minutes' walk
Yoga studio offering relaxation sessions and wellness retreats; ideal for solo travelers and couples.
Cycling around West Lake
30 minutes' walk
Biking around the lake offers scenic views and fresh air; bike rentals available nearby for easy access.
Jafa Restaurant
2 minutes' walk
Charming eatery serving Vietnamese and international dishes; known for its fresh ingredients and cozy atmosphere.
Sen Tay Ho
12 minutes' walk
Buffet restaurant featuring a variety of local specialties; perfect for families, reservations recommended.
L'Oasis
11 minutes' walk
Relaxed venue serving Mediterranean cuisine with garden seating; a great option for romantic dinners.
HeriTran Classic Cars Museum
HeriTran Classic Cars Museum
15 minutes' walk
Museum showcasing vintage cars, reflecting Vietnam's automotive history; a fun visit for car enthusiasts.
Live Music at Jazz House
5 minutes' drive
Local venue with live jazz performances; a great spot for nightlife lovers and those seeking a relaxed vibe.
Tips on navigating the city
  • City Centre
    Hanoi 9 min  ·  3.4 mi
  • Airports
    Noi Bai International (HAN) 29 min  ·  12.0 mi
    Cat Bi International (HPH) 186 min  ·  76.9 mi
  • Train
    Ha Noi Railway station 10 min  ·  3.9 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs VND 554400.0 per person.
Pets
Pets are not allowed.
Languages
Korean, Vietnamese
Number of rooms:
477

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 458 verified reviews
9.2 /10
Perfect
91 %
Recommend
Breakfast
8.9/10
Cleanliness
9.0/10
Comfort
9.2/10
Facilities
8.9/10
Free WiFi
9.0/10
Location
9.1/10
Paid Wi-Fi
7.1/10
Staff
8.8/10
Value for money
8.4/10
Pros
Exceptional service
Modern design
Spacious rooms
Excellent location
Cons
Taxi issues
Guest reviews
based on 450 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About L7 West Lake Hanoi By Lotte Hotels
What are the check-in and check-out times at L7 West Lake Hanoi By Lotte Hotels?
Check-in is at 15:00 and check-out is by 12:00.
What is the distance from L7 West Lake Hanoi By Lotte Hotels to the nearest airport?
Noi Bai International Airport is located 18 km from the hotel.
Which popular attractions are near L7 West Lake Hanoi By Lotte Hotels?
Nearby attractions include the Vietnam Museum of Ethnology (5 km) and One Pillar Pagoda (6 km).
What type of amenities can guests expect in the rooms of L7 West Lake Hanoi By Lotte Hotels?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with a bidet.
Does L7 West Lake Hanoi By Lotte Hotels offer dining options on-site?
The hotel features two restaurants that provide diverse dining experiences.
What recreational facilities does L7 West Lake Hanoi By Lotte Hotels offer?
Guests can enjoy a year-round outdoor pool, fitness center, sauna, and children's playground.
Are there any children's amenities available at L7 West Lake Hanoi By Lotte Hotels?
The hotel features a kids' club, mini golf, and outdoor play equipment.
What languages do staff speak at L7 West Lake Hanoi By Lotte Hotels?
Staff members speak English, Korean, and Vietnamese.
What breakfast options are available at L7 West Lake Hanoi By Lotte Hotels?
Breakfast is available for an additional charge and includes buffet, continental, and Full English/Irish options.
Does L7 West Lake Hanoi By Lotte Hotels have any wellness facilities?
The hotel offers a spa and wellness center, including a steam room and sauna.
What are some nearby dining options to L7 West Lake Hanoi By Lotte Hotels?
Nearby restaurants include Jafa Restaurant (0.5 km), Donkey Bakery (0.5 km), and The Pie Shop Hanoi (0.5 km).
What additional features does L7 West Lake Hanoi By Lotte Hotels provide?
The hotel offers a 24-hour reception, free Wi-Fi, luggage storage, and a welcome drink.

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