L7 West Lake Hanoi By Lotte Hotels – A Favorite for Families in Hanoi
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Key details
About the Hotel
683 Lac Long Quan Street, Tay Ho District, Hanoi, 100000,
-
Near West Lake
Great
8.7
9.4
/10
5.0
/5
Loved by L7 West Lake Hanoi By Lotte Hotels guests
Chic design
Friendly staff
Superb views
Modern feel
"One of the highlights of my stay was the breathtaking view of West Lake from my room."
Carlos from Vietnam
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"The roof top bar and infinity pool are superb."
john
Google
"Hotel is adjacent to the Lotte mall, good for shopping and food."
Kevin T from Malaysia
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5-star hotel with a heated rooftop infinity pool overlooking West Lake
Rooftop Pool & Recreation
The hotel operates a heated rooftop infinity pool with a pool bar, open all year and fenced for safety. Guests can book mini golf on-site, with Happy Hour events offered at the pool. The pool provides views of West Lake and the Hanoi skyline.
Wellness & Fitness
Spa 9 on the third floor offers shiatsu massages and other spa treatments, with a sauna and steam room included. The fitness center provides resistance bands, stretching mats, and locker rooms. Guests have access to Spa facilities and a fitness/spa locker room.
Dining & Lounges
Two on-site restaurants serve global cuisines: Layered offers a breakfast buffet with pho and a West Lake view, while Tim Ho Wan is known for its dim sum. The Lake Salon on the 6th floor functions as an executive lounge with a happy hour featuring Vietnamese gins. Bar Hedonist serves cocktails like the bathtub drink, and a pool bar operates on the rooftop.
Family & Kids
A children's playground and a kids' club are available on-site, with outdoor play equipment for children. The hotel offers a Family room type and provides kids' meals at the restaurant. Families can use the complimentary shuttle service to nearby locations.
Location & Business
Located in Tay Ho, 18 km from Noi Bai International Airport, the hotel connects directly to the Lotte Mall for shopping and grocery access. The property includes a business centre, meeting/banquet facilities, and a 24-hour front desk with multilingual staff. A complimentary shuttle service runs to nearby attractions like the Vietnam Museum of Ethnology and West Lake.
Highlights
Pool: Heated rooftop infinity pool with pool bar
Wellness: Spa 9 with shiatsu massage, sauna, steam room
Dining: Layered breakfast buffet and Tim Ho Wan dim sum
Family: Kids' club and outdoor playground
Location: Connected to Lotte Mall, 18 km from airport
Business: Meeting facilities and complimentary shuttle
“The rooftop infinity pool makes a bold statement, and the wellness facilities, including a full spa, aim for complete relaxation; families, meanwhile, will appreciate the dedicated kids' club and playground. Located in Tay Ho, it's a comfortable base, especially for longer stays or those seeking a quieter Hanoi experience. It strikes me as a particularly good option for those not wanting to be right in the bustle.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Superior Convertible Cinema Ticket
2 persons
38 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Superior Double Cinema Ticket
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Convertible Lake View Cinema Ticket
2 persons
38 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.9/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Mini golf
Services
Free shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
L7 West Lake Hanoi by Lotte Hotels presents a delightful array of dining options, blending local and international flavors in inviting settings. From carefully crafted buffet breakfasts to evening drinks, each venue offers a unique culinary experience designed to please every palate.
LAYERED
Local, Asian, International
Ambiance
Family friendly, Modern
Key Offerings
Start the day with a diverse buffet breakfast, featuring an enticing selection of vegan options. Enjoy lunch or dinner among contemporary decor that welcomes families and groups alike.
Reservation
no
06:00 - 22:00, daily
LUSH SALON
International
Ambiance
Modern
Key Offerings
An ideal spot for relaxation, the Lush Salon offers a chic atmosphere perfect for sipping coffee or enjoying light bites. With a focus on a contemporary vibe, it's the perfect place to unwind after a day of exploration.
Reservation
no
08:00 - 22:00, daily
BAR HEDONIST
Mediterranean
Ambiance
Modern, Romantic
Key Offerings
As the sun sets, Bar Hedonist transforms into a seductive environment for evening cocktails and storytelling. The modern decor sets the stage for intimate gatherings, complemented by a delightful menu of Mediterranean small plates.
Reservation
no
17:00 - 00:00, daily
TIM HO WAN
Chinese
Ambiance
Family friendly
Key Offerings
Dive into the delightful world of Chinese dim sum at Tim Ho Wan, where the meal times encourage a warm family atmosphere, perfect for lunch and dinner. Savor authentic flavors that will transport the senses.
Reservation
no
Lunch, Dinner
L7 West Lake Hanoi By Lotte Hotels Location
683 Lac Long Quan Street, Tay Ho District, Hanoi, 100000,
Explore Hanoi
Explore the Best of Hanoi
Top Attractions
Activities
Dining
Entertainment
Tao Sach Pagoda
10 minutes' walk
Buddhist temple known for its serene atmosphere and stunning architecture, a perfect spot for reflection.
West Lake
30 minutes' walk
Scenic lake featuring parks and paths ideal for walking or cycling; great for sunset views and local cafes.
Pho Di Bo Trinh Cong Son
9 minutes' walk
Vibrant pedestrian zone known for its street food and local art; perfect for immersing in Hanoi's culture.
Work Room Four
20 minutes' walk
Unique co-working space fostering creativity, often hosting art events and workshops in a stylish environment.
Water Sports at Ho Tay Water Park
16 minutes' walk
Amusement park featuring water slides and pools; great for families seeking thrills and fun under the sun.
Yoga at A-Roaming Bodyworker
20 minutes' walk
Yoga studio offering relaxation sessions and wellness retreats; ideal for solo travelers and couples.
Cycling around West Lake
30 minutes' walk
Biking around the lake offers scenic views and fresh air; bike rentals available nearby for easy access.
Jafa Restaurant
2 minutes' walk
Charming eatery serving Vietnamese and international dishes; known for its fresh ingredients and cozy atmosphere.
Sen Tay Ho
12 minutes' walk
Buffet restaurant featuring a variety of local specialties; perfect for families, reservations recommended.
L'Oasis
11 minutes' walk
Relaxed venue serving Mediterranean cuisine with garden seating; a great option for romantic dinners.
HeriTran Classic Cars Museum
15 minutes' walk
Museum showcasing vintage cars, reflecting Vietnam's automotive history; a fun visit for car enthusiasts.
Live Music at Jazz House
5 minutes' drive
Local venue with live jazz performances; a great spot for nightlife lovers and those seeking a relaxed vibe.
Tips on navigating the city
City Centre
Hanoi 9 min · 3.4 mi
Airports
Noi Bai International (HAN) 29 min · 12.0 mi
Cat Bi International (HPH) 186 min · 76.9 mi
Train
Ha Noi Railway station 10 min · 3.9 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs VND 554400.0 per person.
Pets
Pets are not allowed.
Languages
Korean, Vietnamese
Number of rooms:
477
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 458 verified reviews
9.2 /10
Perfect
91 %
Recommend
Breakfast
8.9/10
Cleanliness
9.0/10
Comfort
9.2/10
Facilities
8.9/10
Free WiFi
9.0/10
Location
9.1/10
Paid Wi-Fi
7.1/10
Staff
8.8/10
Value for money
8.4/10
Pros
Exceptional service
Modern design
Spacious rooms
Excellent location
Cons
Taxi issues
Guest reviews
based on 450 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About L7 West Lake Hanoi By Lotte Hotels
What are the check-in and check-out times at L7 West Lake Hanoi By Lotte Hotels?
Check-in is at 15:00 and check-out is by 12:00.
What is the distance from L7 West Lake Hanoi By Lotte Hotels to the nearest airport?
Noi Bai International Airport is located 18 km from the hotel.
Which popular attractions are near L7 West Lake Hanoi By Lotte Hotels?
Nearby attractions include the Vietnam Museum of Ethnology (5 km) and One Pillar Pagoda (6 km).
What type of amenities can guests expect in the rooms of L7 West Lake Hanoi By Lotte Hotels?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with a bidet.
Does L7 West Lake Hanoi By Lotte Hotels offer dining options on-site?
The hotel features two restaurants that provide diverse dining experiences.
What recreational facilities does L7 West Lake Hanoi By Lotte Hotels offer?
Guests can enjoy a year-round outdoor pool, fitness center, sauna, and children's playground.
Are there any children's amenities available at L7 West Lake Hanoi By Lotte Hotels?
The hotel features a kids' club, mini golf, and outdoor play equipment.
What languages do staff speak at L7 West Lake Hanoi By Lotte Hotels?
Staff members speak English, Korean, and Vietnamese.
What breakfast options are available at L7 West Lake Hanoi By Lotte Hotels?
Breakfast is available for an additional charge and includes buffet, continental, and Full English/Irish options.
Does L7 West Lake Hanoi By Lotte Hotels have any wellness facilities?
The hotel offers a spa and wellness center, including a steam room and sauna.
What are some nearby dining options to L7 West Lake Hanoi By Lotte Hotels?
Nearby restaurants include Jafa Restaurant (0.5 km), Donkey Bakery (0.5 km), and The Pie Shop Hanoi (0.5 km).
What additional features does L7 West Lake Hanoi By Lotte Hotels provide?
The hotel offers a 24-hour reception, free Wi-Fi, luggage storage, and a welcome drink.